Reflection paper (apa 900 words) using the text, crucial

Required Texts:Patterson, K., Grenny, J., MaxField, D., McMillon, R., & Switzler, A. (2013). Crucial accountability. New York, NY: McGraw Hill Education.

paper will have 6 references from the original textbook (at least 4) and other course material or approved academic resources (at least 2).

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